Return Policy
Only items that are in unused, unopened, and in new condition may be returned. All returns are subject to a 10 % restocking fee. Paintballs are not returnable under any circumstances. Icecold Paintball will cover shipping charges only if there was an error on our part.
When your items arrive you should inspect them carefully. If there is any damage you must report it to the shipping company(most likely UPS) immediately.
A used item is defined as trying to wear, wash, shoot, install, or open a sealed package. If you use an item in any matter, it is not returnable.
All returns must be made within 15 days of the delivery date. Original invoice must be included with your return. Shipping charges are not refundable. Return
shipping charges are the responsibility of the sender.
Return Procedure
All returns must be accompanied by a Return Merchandise Authorization (RMA) number.
You must call us at (814)388-
The original invoice must be included with your package along with the RMA number clearly written on it. Items without this information will be refused and returned to the customer at his expense.
Your item must be packaged properly for shipping. In other words, it must be returned in a similar manner in which it was shipped to you (use of Packing peanuts, bubble wrap, and a shipping box). Do not put shipping labels directly on the item . Shipping insurance is the customer's responsibility. If UPS is the company used, they will automatically cover up to a $100 value.
Warranties
All of the products we carry have a manufacturer's warranty of some kind. They vary in length from 30 days to 1 year. One company even has a limited lifetime warranty on its products. Icecold Paintball does not provide its own warranties. All warranty repairs will be provided by the manufacturer of the product. If your product is in need of service, you need to contact the manufacturer directly.
If you need to send in your product to the manufacturer, you are responsible for all shipping charges.
Paintball Manufacturer's Telephone Numbers
Disclaimer.
Icecold Paintball is not responsible for typographical errors. All photos are for illustrative purposes only. Prices are subject to change. Check with local law enforcement regarding legality.
• 32 Degrees: 800-
• ACI: 877-
• ADCO: 617-
• A.N.S.: 805-
• Airgun Designs: 847-
• Air America: 800-
• Bob Long: 925-
• Brass Eagle: 800-
• Check It Products: 310-
• CMI International: 619-
• Crossfire: 269-
• Custom Products: 480-
• Diablo Direct: 800-
• Draxxus: 800-
• Dye: 858-
• Empire: 800-
• Indian Creek: 208-
• J&J Performance: 330-
• JT USA: 619-
• Kingman: 800-
• KEE Action: 800-
• Odyssey: 972-
• Palmers Pursuit: 916-
• Proteam: 904-
• Psychoballistics: 800-
• Redz Comfort Gear: 877-
• Shocktech: 708-
• Smart Parts: 800-
• Tippmann: 800-
• Unique: 714-
• VForce: 800-
• Viewloader: 800-
• WDP: 800-
• Worr Games: 562-